Head-to-head comparison based on real production benchmarks with Gulf Arabic callers.
High-quality Arabic STT from Google Cloud, but with significant latency.
Ultra-fast Arabic STT with poor transcription quality.
High quality transcription. Broad Arabic dialect support through ar-XA language code.
Users had to repeat themselves frequently. Quality unacceptable for production use.
| Feature | Google Cloud STT — Chirp 3 | Speechmatics |
|---|---|---|
| Real-time streaming transcription | ✓ | ✓ |
| 120+ language support | ✓ | ✗ |
| Automatic punctuation | ✓ | ✗ |
| Word-level timestamps | ✓ | ✗ |
| Speaker diarization | ✓ | ✗ |
| Custom vocabulary | ✓ | ✗ |
| Medical and telephony models | ✓ | ✗ |
| Configurable endpointing | ✗ | ✓ |
| Standard and enhanced operating points | ✗ | ✓ |
| Custom dictionary | ✗ | ✓ |
| Capability | Google Cloud STT — Chirp 3 | Speechmatics |
|---|---|---|
| Streaming support | ✓ | ✓ |
| LiveKit plugin | ✓ | ✗ |
| Self-hostable | ✗ | ✓ |
| API style | gRPC streaming + REST | WebSocket streaming + REST |
| SDKs | Python, Node.js, Go, Java, C#, Ruby, PHP | Python, Node.js |
Excellent quality but too slow for real-time voice agents. Best suited for batch transcription or applications where latency isn't critical.
Amazingly fast but Arabic quality is too poor for production. The speed advantage is meaningless when users have to repeat themselves.
Speechmatics is faster with an average end-of-utterance delay of 460ms, which is 1916ms faster than Google Cloud STT — Chirp 3.
Google Cloud STT — Chirp 3 has a quality rating of 5/5 (Excellent). High quality transcription. Broad Arabic dialect support through ar-XA language code.
Both providers are viable options. Google Cloud STT — Chirp 3: Excellent quality but too slow for real-time voice agents. Best suited for batch transcription or applications where latency isn't critical. Speechmatics: Amazingly fast but Arabic quality is too poor for production. The speed advantage is meaningless when users have to repeat themselves.
Google Cloud STT — Chirp 3 starts at $0.016 per 15 seconds (Chirp 3 model). Speechmatics starts at $0.0042 per minute (Real-time streaming).